A GREAT FUTURE, TOGETHER


Keytrade Bank Luxembourg will join Swissquote Bank Europe to form the leading online
trading and investing bank in Luxembourg.

 

 

A message for Keytrade Bank Luxembourg clients:

We’re excited to share the news that Keytrade Bank Luxembourg will join Swissquote Bank Europe to form the leading online trading and investing bank in Luxembourg.

Many of you already know Swissquote Bank Europe (formerly Internaxx Bank), as a pioneer of online stock trading in Luxembourg. And as a future client of Swissquote, you will gain access to new services and platforms, lower fees, and the support of a group that serves over 450'000 clients worldwide. Swissquote is listed on the SIX Swiss Exchange (symbol: SQN), and has offices around the globe.

The acquisition is subject to regulatory approval by the Commission de Surveillance du Secteur Financier (CSSF) and the European Central Bank (ECB), which is expected to take place in the first quarter of 2022. So for now, nothing is changing. You should continue calling Keytrade Bank Luxembourg for account service. And you will continue to use your Keytrade account as usual so you can invest and manage your portfolio as you do today.

In March 2022, your Keytrade Bank Luxembourg account will become a Swissquote Bank Europe account. Your investment representatives at Keytrade will join the Swissquote team. You will gain access to new platforms and a broader range of investment products, including new markets such as Tokyo, Hong Kong, Singapore and Sydney, cryptocurrencies, plus derivatives including CFDs and our new options trading service.

You will receive further updates on how we will seamlessly transition your account to Swissquote in the coming months. Rest assured your account will still be based in Luxembourg. And you will also benefit from our lower pricing, with no custody or account fees, trades from just €14.95 on European and international markets, and other unique advantages.

We cannot wait to have you on board to support your future trading and investing objectives, and wish you a safe and prosperous 2022. If you have any questions about our products and services, please visit our Questions & Answers below.

Sincerely,
ds-signature

Dave Sparvell
CEO, Swissquote Bank Europe

Questions & Answers
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About the acquisition of Keytrade Bank Luxembourg by Swissquote Bank Europe

Why will Swissquote Bank Europe acquire Keytrade Bank Luxembourg?

Swissquote Bank Europe with its state-of-the art technological platform and Keytrade Bank Luxembourg with its strong domestic presence will complement their respective strengths and wealth of proven expertise to form the leader of digital investing services in Luxembourg. The transaction will further increase Swissquote’s regional footprint.

Who is Swissquote Bank Europe?

Previously known as Internaxx Bank, Swissquote Bank Europe is Luxembourg’s leading online bank for investors and traders, and has been at the forefront of online investing for over 20 years. Swissquote Bank Europe offers a multi-currency investment account and access to international stocks, ETFs, investment funds and cryptocurrencies, all with the convenience of web and mobile platforms and the support of a client servicing team also based in Luxembourg. Other services include Credit Lombard for margin trading, Forex, CFDs, and Smart Portfolios, a managed account solution built with low-cost ETFs.

Swissquote Bank Europe holds a banking license issued by the Commission de Surveillance du Secteur Financier (CSSF) under the authority of the European Central Bank (ECB). Swissquote Bank Europe is a fully owned entity of Swissquote Group Holding Ltd. Swissquote Group Holding Ltd is listed on the Swiss stock exchange SIX (symbol: SQN) and also owns Swissquote Bank Ltd, Switzerland’s leading online bank.

How will this takeover benefit me as a future client of Swissquote?

Swissquote Bank Europe is also based in Luxembourg and regulated as a Bank, so you will continue to enjoy the financial consumer protections and guarantees as you do today, as well as the added reassurance that a large publicly traded banking group can provide.

On top of that, you will gain access to new services and platforms, and the support of a group that serves over 450'000 clients worldwide. You will also benefit from our low pricing, with no custody or account fees, trades from just €14.95 on European, US and Canadian markets, and unique advantages and discounts for qualifying accounts.

What is the status of the acquisition?

The acquisition of Keytrade Bank Luxembourg by Swissquote Bank Europe is subject to regulatory approval by the Commission de Surveillance du Secteur Financier (CSSF) and the European Central Bank (ECB). The transaction is expected to close in March 2022.

How does the change of ownership affect the safekeeping of my assets?

Your protections will not change. Your account will still be based in Luxembourg. Swissquote Bank Europe operates under the supervision of the CSSF, and has a full bank status, like Keytrade Bank Luxembourg. As such, Swissquote Bank Europe is also a member of the Luxembourg Deposit Guarantee Fund (FGDL). The FGDL protects all investors by guaranteeing deposits up to the amount of €100'000 per person. Your securities assets are not held directly with the Bank but in Nominee with Central Securities Depositaries (CSDs) and other investment grade custodians. These assets are segregated from the assets of the Bank and permanently identifiable as yours as the beneficial owner.

About our services

Are there any changes to the products and services I will have access to?

Swissquote has the resources, scale and platforms to provide you with the broadest range of market-leading products and services. You will gain access to a broader range of stocks and ETFs (trackers) trading on additional markets such as Tokyo, Sydney, Hong Kong, and Singapore; to a much wider range of funds, plus our soon to be launched options trading service. We also offer cryptocurrencies and derivatives including CFDs on stocks, indices, forex and commodities.

If you’re looking for a managed account, our Smart Portfolios are an automated low-cost investing solution managed by experts, with flexible regular investment options.

 

What currencies are available?

Our trading account supports multiple currencies so you can trade international markets and settle in local currencies, or any currency of your choice amongst more than 20. Our list of available currencies is available here.

What markets are available?

You will have access to the main stock exchanges of the following countries: USA, Canada, UK, Germany (including regional exchanges), France, Netherlands, Belgium, Switzerland, Spain, Italy, Austria, Sweden, Denmark, Finland, Norway, Australia, Hong Kong, Japan and Singapore.

Are there any changes to the platforms you offer?

Swissquote offers you the ability to trade across web and mobile applications with access to an efficient platform and intuitive tools, to help you reach your full trading potential.

Our multi-asset platform - called eTrading - was designed to enable our clients to achieve their investment objectives in the simplest and most intuitive way. It offers many features including widgets to create your personal workspace, integrated watchlists, financial news and a quick search tool. Over 100’000 products are accessible through this single platform.

Please visit our series of video tutorials to guide you through the functionalities of our eTrading platform.

Are there any changes to the range of mutual funds?

Yes, you will have access to a wider universe of funds, covering more asset managers, categories, sectors, currencies, plus you will be able to save more with our extensive range of clean funds. You will have access to 10’000+ offshore funds from over 200 investment firms, and 3’000 lower cost clean funds. Unlike traditional funds distributed by most banks and brokers, clean funds are stripped out of hidden fees and kick-backs, so you can save you up to 50% on your annual management fees.

Will my KEYPLAN or KEYPRIVATE account change?

Your KEYPLAN or KEYPRIVATE accounts will be migrated to Swissquote. Swissquote offers hassle-free, low cost solutions to invest for the long term with its Smart Portfolios. More information will be available soon.

Will you offer Options trading?

Swissquote is planning to launch options trading for Keytrade clients in time for your account’s migration. More information will be available soon.

Will you offer Structured Products?

Swissquote is planning to launch structured products for Keytrade clients in time for your account’s migration. More information will be available soon.

Will my Credit Lombard facilities change?

Swissquote’s Credit Lombard lets you use the securities and cryptocurrency holdings in your account to borrow money at competitive rates.

Fully online, the intuitive Lombard feature allows you to monitor the evolution of your buying power in real time, allowing you to modify your loan limit and request additional margin through your account.

You are only charged for the amount that you actually borrow. We do not charge a loan commission.

Do you have a VIP Program?

Yes, Swissquote VIP Program is your fast track to our best prices, priority support and other exclusive benefits. Reserved to accounts with €1m or more, our VIP Platinum and Apex status give you access to an investing experience of the highest calibre.

VIP Program details.

Will my account be subject to the Swiss transaction tax?

No, as your account will remain a Luxembourg-based account, it will not be subject to the Swiss transaction tax.

About our pricing

Will my pricing change?

Yes, you will benefit from our low pricing, with no custody or account fees, trades from just 14.95 € on European, US and Canadian markets, lower Margin Trading / Lombard rates and unique advantages and discounts for qualifying accounts.

Find out more about our pricing, please click here.

Is there an account maintenance fee?

Swissquote does not charge an account maintenance fee for clients residing in the EU. Keytrade clients residing outside of the EU will not be charged an account maintenance fee throughout 2022.

Find out more about our pricing, please click here.

Do you have special conditions for active traders?

Yes, our Trade Bundles are the perfect solution for active traders. Choose the number of trades you want to execute over one year and automatically benefit from our special conditions, allowing you to reduce your effective cost down to as little as 0.06%.

Find out more here.

Do you have special conditions for VIPs?

Yes, our VIP program can help you take your investing to the next level. Click here for more information.

About the transition to Swissquote Bank Europe

In the first half of 2022 your Keytrade Bank Luxembourg account will become a Swissquote Bank Europe account and your investment representatives at Keytrade will join the Swissquote team. We will update you on how we will seamlessly transition your account to Swissquote in the coming months.

In preparation for this exciting move, we recommend you review your personal information (email address, postal address and mobile number) and ensure these are up-to-date. If this is not the case, please update your details via your Keytrade Bank Luxembourg account under the section Preferences – Personal Data.

Will my account and login details remain the same?

No, you will receive new credentials to log in to your Swissquote account. We will provide further details and practicalities in the near future.

What will I have to do to move my cash and assets to my new account?

Your open positions and cash deposits will be automatically moved during the migration.

How can I fund my account?

Once you have access to your Swissquote account, you will find your new account and IBAN details under the Deposit & Withdrawals section. Please note that your existing Keytrade Bank Luxembourg IBAN will no longer be used after the migration of your account to Swissquote.


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